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Privacy Policy

Last Updated: 9 June 2026

Introduction

Field & Fur (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, services, and any applications connected to our business, including integrations with Meta (Facebook) services where applicable.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Facebook User ID
  • Facebook profile information authorised by the user
  • Device and browser information
  • IP address
  • Website and application usage information
  • Technical and diagnostic data

We only collect information necessary to provide and improve our services.

How We Use Information

We may use personal information to:

  • Provide and maintain our services
  • Authenticate users
  • Respond to enquiries and support requests
  • Improve website and application functionality
  • Monitor security and prevent misuse
  • Comply with legal obligations

Facebook and Meta Platform Data

If you use Facebook Login or other Meta Platform features, we may receive information that you authorise Meta to share with us.

This information is used solely for the operation of our services and is not sold, rented, or shared for advertising purposes.

Legal Basis for Processing

Where applicable under UK data protection law, we process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

Data Sharing

We do not sell personal information to third parties.

We may share information only:

  • With service providers who help operate our website or systems
  • Where required by law or legal process
  • To protect the security and integrity of our services

Data Retention

We retain personal information only for as long as necessary to provide services, maintain security, comply with legal obligations, and resolve disputes.

When information is no longer required, it is securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to processing
  • Request a copy of your data

To exercise these rights, please contact us using the details below.

Data Deletion Requests

If you wish to request deletion of your personal information, please contact:

Email: [email protected]

We will respond to requests within a reasonable timeframe and in accordance with applicable legal requirements.

Cookies

Our website may use cookies and similar technologies to improve functionality, maintain security, and analyse website performance.

You can manage cookie preferences through your browser settings.

Contact Information

Field & Fur

Email: [email protected]

Website: www.fieldandfur.uk

Complaints

If you are unhappy with how your personal information has been handled, you may contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.

Facebook Data Deletion Instructions

If you have used Facebook Login or another Meta service in connection with Field & Fur and would like your associated data removed from our systems, please email:

[email protected]

Subject: Facebook Data Deletion Request

Please include:

  • Your full name
  • The email address associated with your Facebook account
  • Any additional details that will help us identify your account

Once your request has been verified, we will delete applicable personal information from our systems within a reasonable timeframe unless we are required to retain it for legal or regulatory reasons.

For any questions regarding data deletion requests, please contact [email protected].

Help & Advice

Frequently Asked Questions

Everything you need to know before your first booking.

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